gong

---
name: gong
description: Gong API for searching calls, transcripts, and conversation intelligence. Use when working with Gong call recordings, sales conversations, transcripts, meeting data, or conversation analytics. Supports listing calls, fetching transcripts, user management, and activity stats.
---

# Gong

Access Gong conversation intelligence - calls, transcripts, users, and analytics.

## Setup

Store credentials in `~/.config/gong/credentials.json`:
```json
{
  "base_url": "https://us-XXXXX.api.gong.io",
  "access_key": "YOUR_ACCESS_KEY",
  "secret_key": "YOUR_SECRET_KEY"
}
```

Get credentials from Gong: Settings → Ecosystem → API → Create API Key.

## Authentication

```bash
GONG_CREDS=~/.config/gong/credentials.json
GONG_BASE=$(jq -r '.base_url' $GONG_CREDS)
GONG_AUTH=$(jq -r '"\(.access_key):\(.secret_key)"' $GONG_CREDS | base64)

curl -s "$GONG_BASE/v2/endpoint" \
  -H "Authorization: Basic $GONG_AUTH" \
  -H "Content-Type: application/json"
```

## Core Operations

### List Users
```bash
curl -s "$GONG_BASE/v2/users" -H "Authorization: Basic $GONG_AUTH" | \
  jq '[.users[] | {id, email: .emailAddress, name: "\(.firstName) \(.lastName)"}]'
```

### List Calls (with date range)
```bash
curl -s -X POST "$GONG_BASE/v2/calls/extensive" \
  -H "Authorization: Basic $GONG_AUTH" \
  -H "Content-Type: application/json" \
  -d '{
    "filter": {
      "fromDateTime": "2025-01-01T00:00:00Z",
      "toDateTime": "2025-01-31T23:59:59Z"
    },
    "contentSelector": {}
  }' | jq '{
    total: .records.totalRecords,
    calls: [.calls[] | {
      id: .metaData.id,
      title: .metaData.title,
      started: .metaData.started,
      duration_min: ((.metaData.duration // 0) / 60 | floor),
      url: .metaData.url
    }]
  }'
```

### Get Call Transcript
```bash
curl -s -X POST "$GONG_BASE/v2/calls/transcript" \
  -H "Authorization: Basic $GONG_AUTH" \
  -H "Content-Type: application/json" \
  -d '{"filter": {"callIds": ["CALL_ID"]}}' | \
  jq '.callTranscripts[0].transcript[] | "\(.speakerName // "Speaker"): \(.sentences[].text)"' -r
```

### Get Call Details
```bash
curl -s -X POST "$GONG_BASE/v2/calls/extensive" \
  -H "Authorization: Basic $GONG_AUTH" \
  -H "Content-Type: application/json" \
  -d '{
    "filter": {"callIds": ["CALL_ID"]},
    "contentSelector": {"exposedFields": {"content": true, "parties": true}}
  }' | jq '.calls[0]'
```

### Activity Stats
```bash
curl -s -X POST "$GONG_BASE/v2/stats/activity/aggregate" \
  -H "Authorization: Basic $GONG_AUTH" \
  -H "Content-Type: application/json" \
  -d '{
    "filter": {
      "fromDateTime": "2025-01-01T00:00:00Z",
      "toDateTime": "2025-01-31T23:59:59Z"
    }
  }'
```

## Endpoints Reference

| Endpoint | Method | Use |
|----------|--------|-----|
| `/v2/users` | GET | List users |
| `/v2/calls/extensive` | POST | List/filter calls |
| `/v2/calls/transcript` | POST | Get transcripts |
| `/v2/stats/activity/aggregate` | POST | Activity stats |
| `/v2/meetings` | GET | Scheduled meetings |

## Pagination

Responses include cursor for pagination:
```json
{"records": {"totalRecords": 233, "cursor": "eyJ..."}}
```

Include cursor in next request: `{"cursor": "eyJ..."}`

## Date Helpers

```bash
# Last 7 days
FROM=$(date -v-7d +%Y-%m-%dT00:00:00Z 2>/dev/null || date -d "7 days ago" +%Y-%m-%dT00:00:00Z)
TO=$(date +%Y-%m-%dT23:59:59Z)
```

## Notes

- Rate limit: ~3 requests/second
- Call IDs are large integers as strings
- Transcripts may take time to process after call ends
- Date format: ISO 8601 (e.g., `2025-01-15T00:00:00Z`)